Even though most businesses are trustworthy, dishonest people can be found in every field, including carpet cleaning. Carpet cleaning scammers prey on unsuspecting customers and use high-pressure sales techniques to get their hard-earned money.
Don’t be deceived by scammers that advertise through questionable methods and use low-quality equipment. Prepare yourself with these pointers to avoid being duped out of your money and gorgeous carpets by opportunistic con artists.
Unbelievable Low Prices
As the saying goes, if something is too good to be true, then it probably is. When a carpet cleaner claims to clean your entire living room for just $20, you’ll know something is amiss.
The scam is not from the low prices themselves, and the low prices are just used to draw you into an offer that you can’t back out of in one way or another.
For example, they might charge you just $20, but if you read the fine print, you’ll realize that they’re actually charging substantially more than normal carpet cleaning services do.
Alternatively, they may use high-pressure sales tactics to convince you that you need multiple add-ons to the service when, in reality, these are not necessary.
Some people may not recognize this as a scam because they focus on how great the deal is. However, some others may not understand how much carpet cleaners typically charge.
The best way to combat this scam is by researching local carpet cleaners and what they charge for their specific services.
If another company charges far outside of that range, then it is best avoided. You should also ask about extra fees and read the fine print to know what you’re getting into.
The “Best Method” Scam
Carpet cleaning can be accomplished in a variety of ways. One popular method is dry cleaning, using a small amount of water and cleaning agents to remove stains and restore carpet fibers.
On the other hand, steam cleaning uses high-powered equipment to push hot water and detergent into your carpet, and then a vacuum pulls out the dirty water.
These are standard methods for cleaning carpets, so if a company offers them, that is a good sign that they are legitimate. However, if they claim to have the “best method,” they are trying to deceive you.
They may say that they have a revolutionary carpet-cleaning method that no other company has — a method that does not exist. Legitimate carpet cleaning companies know that the “best” method varies depending on various factors, including the specific type of carpeting you have and how dirty it is.
Along with avoiding companies that claim to have the best method, ask the company to explain their process. If they seem unsure or say something that does not make sense, they are not experts, and you’re better off moving on to a different company.
Surface Cleaning Scam
Surface cleaning scammers will use poor equipment that doesn’t fully clean your carpet. As soon as you have it cleaned, the stains will come back a few days later.
While that in and of itself counts as a scam, some scammers go even farther when you try to call them. You may ask them to come out and clean the carpet again, only to be faced with more fees, sometimes ones that were more expensive than what you paid before.
It’s important to remember that a satisfaction guarantee typically backs legitimate companies because they genuinely care about their customers.
If they do a subpar job with your carpet, they are responsible for fixing it to make up for the wasted time and money. They know it would be unreasonable to make the customer pay even more for something, not their fault.
To avoid this, it’s best to do extensive research on a company beforehand. What are reviewers saying? Have any of your friends or family members used their service? How many years of experience does their team have? Asking these questions will make finding the right carpet cleaning company much easier.
The Bottom Line
Don’t fall victim to deceitful carpet cleaners. Researching services online and always raising questions are the best strategies to defend yourself from these con artists.
If you’re looking for a reliable and trustworthy carpet cleaning company, we at Carpet DryClean are here for you. We use a dry cleaning method that guarantees your carpet will be spotless, sanitized, and fresh in no time! Feel free to contact us at (919) 878-0748 for a free quote!
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