Our Double Guarantee

So by now you are asking yourself:

“How does Carpet DryClean guarantee my satisfaction?”

Well, when our technicians arrive for your appointment at your home or business, they will ask you to choose the worst three foot by three foot (3′ x 3′) area of your carpet. At that point our specially trained technicians will then clean the specified area so that we can show you a very real before and after. If, at that point you are not satisfied with the sample cleaning, there will be no charge or obligation.

Now to explain the double part of our guarantee… 

When you call Carpet DryClean you will be given an estimate based on the information on your home or business you provide; we GUARANTEE this quote and will not exceed 10% of the estimate you were given. Once you agree to the quote, the Carpet DryClean technicians then start cleaning the areas that you requested.

We must add that there is only one exception to the 10% rule. In the event that there are additional rooms, areas or additional square footage NOT previously included and you want to include them, then an adjustment will have to be made to the quote. The Carpet DryClean technician will then explain what needs to be done and acquire your approval before continuing.

Call us today at (919) 878-0748 to receive a free estimate and a guaranteed satisfactory carpet cleaning service!

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    Our Response To COVID-19

    We at Carpet DryClean are concerned about the exposure of our clients and our associates. 

    By design, our cleaning products are alcohol-based, and therefore have built-in sanitizing properties that destroy viruses. We strictly follow the CDC and DHHS guidelines to protect you and ourselves in a manner that allows us to continue to provide our carpet sanitizing services to you.

    The following is a summary of the measures we practice to protect everyone involved to provide you with safe and excellent service:

    • Associates are required to stay home if they experience any symptoms. 
    • Monitoring the temperature of associates before every appointment.
    • Hand-washing before and after each appointment.
    • Sanitizing our equipment between appointments.
    • Wearing approved face covering and gloves during appointments.
    • Avoiding close contact with clients whenever possible.